bk1947 Privacy Policy

1. Introduction

This Privacy Policy (the "Policy") is issued by bk1947 (hereinafter "bk1947", "the Company", "we", "our", or "us") and applies to all personal data collected from individuals who access, register on, or use the bk1947 online gaming platform, accessible at https://bk1947.com, its associated mobile applications, and all related services (collectively, "the Platform").

bk1947 is committed to safeguarding the privacy of every player. We process your personal data only for the specific, legitimate purposes described in this Policy, and we do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes whatsoever.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, which together form the complete legal framework governing your relationship with bk1947.

2. Data Controller

bk1947 acts as the data controller in respect of all personal data collected through the Platform. As data controller, bk1947 determines the purposes and means by which your personal data is processed. The Company is registered under an international gaming licence and operates in compliance with applicable data protection legislation in the jurisdictions where it is licensed.

All enquiries relating to data protection, including requests to exercise your data rights, should be directed to our dedicated support team via the contact details provided in Section 14 of this Policy.

3. Personal Data We Collect

bk1947 collects the following categories of personal data from players and prospective players:

Category	Examples	Required?
Identity Data	Full name, date of birth, CNIC number, scanned ID documents, selfie or liveness check	Mandatory
Contact Data	Email address, mobile number, city of residence (e.g. Karachi, Lahore, Islamabad)	Mandatory
Financial Data	JazzCash/EasyPaisa account numbers, HBL/UBL/Meezan Bank account details, transaction history, deposit and withdrawal records	Mandatory
Technical Data	IP address, device identifiers, browser type and version, operating system, session timestamps	Automatic
Usage Data	Pages visited, games played, bet history, session duration, promotional interactions	Automatic
Communications Data	Live chat transcripts, support email correspondence, feedback submissions	Where applicable
Responsible Gaming Data	Self-exclusion requests, deposit limit settings, cooling-off period records	Where applicable

We do not collect special category data (such as racial or ethnic origin, political opinions, religious beliefs, or biometric data for identification purposes) except where strictly required by applicable anti-money laundering or identity verification regulations, and only with your explicit consent where required by law.

4. How We Collect Your Data

bk1947 collects personal data through the following channels and methods:

4.1 Direct Provision

You provide data to us directly when you register an account, complete identity verification, make a deposit or withdrawal, contact customer support, or participate in a promotion. This includes all information entered into forms on the Platform.

4.2 Automated Technologies

When you access the Platform, we automatically collect technical and usage data through cookies, web beacons, pixel tags, log files, and similar tracking technologies. This data is collected passively and helps us to maintain Platform security, detect fraud, and improve user experience.

4.3 Third-Party Sources

In order to fulfil our regulatory obligations — particularly in relation to age verification, identity verification, and anti-money laundering compliance — bk1947 may receive data about you from third-party verification service providers, payment processors, and regulatory or law enforcement bodies. Any data received from third parties is handled in accordance with this Policy.

5. Purpose & Legal Basis for Processing

bk1947 processes your personal data only for the following specified, legitimate purposes:

• Account Registration & Management: To create and maintain your player account, verify your identity, and manage your profile settings. Legal basis: performance of a contract.
• Age & Identity Verification: To confirm that you meet the minimum age requirement of 21 years and to verify your identity as required by applicable regulations. Legal basis: legal obligation.
• Payment Processing: To process deposits and withdrawals via JazzCash, EasyPaisa, Raast, HBL, UBL, Meezan Bank, 1LINK, and other supported methods. Legal basis: performance of a contract.
• Anti-Money Laundering & Fraud Prevention: To monitor transactions and player behaviour for signs of financial crime, match-fixing, or fraudulent activity. Legal basis: legal obligation and legitimate interests.
• Responsible Gaming Compliance: To implement and enforce self-exclusion requests, deposit limits, and other player protection tools. Legal basis: legal obligation and legitimate interests.
• Customer Support: To respond to your queries, complaints, and support requests. Legal basis: performance of a contract.
• Platform Security & Integrity: To detect and prevent unauthorised access, cheating, multi-accounting, and technical misuse of the Platform. Legal basis: legitimate interests.
• Legal & Regulatory Compliance: To comply with applicable laws, regulatory directives, and court orders. Legal basis: legal obligation.
• Service Improvement: To analyse usage patterns and improve Platform features, game offerings, and overall user experience. Legal basis: legitimate interests.

6. Data Sharing & Third-Party Disclosure

bk1947 does not sell, rent, or trade your personal data. We share your data only in the following limited and controlled circumstances:

6.1 Service Providers

We engage carefully selected third-party service providers who assist us in operating the Platform — including identity verification providers, payment processors, cloud hosting services, fraud detection systems, and customer support platforms. All service providers are contractually bound to process your data solely on our instructions and in accordance with applicable data protection standards.

6.2 Regulatory & Law Enforcement Authorities

bk1947 may disclose your personal data to gaming regulators, financial intelligence units, law enforcement agencies, or other governmental bodies where we are legally obliged to do so, or where disclosure is necessary to prevent, detect, or prosecute criminal activity including money laundering, fraud, or terrorist financing.

6.3 Business Transfers

In the event that bk1947 or any part of its business is acquired, merged, or transferred to another entity, your personal data may be transferred to the new operator as part of that transaction. You will be notified of any such transfer and any material changes to this Policy that may result.

6.4 With Your Consent

In circumstances not covered above, bk1947 will share your data with third parties only with your explicit prior consent.

7. Data Retention

bk1947 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, as required by applicable law, or as necessary to resolve disputes and enforce our agreements. The following general retention periods apply:

• Active Account Data: Retained for the duration of your account relationship with bk1947.
• Closed Account Data: Retained for a minimum of five (5) years following account closure, as required by anti-money laundering and gaming regulatory obligations.
• Financial Transaction Records: Retained for a minimum of seven (7) years to comply with applicable financial record-keeping requirements.
• Self-Exclusion Records: Retained indefinitely to prevent re-registration by self-excluded players.
• Support Communications: Retained for three (3) years following the resolution of the relevant matter.

Once retention periods have elapsed, your data is securely deleted or anonymised in accordance with our internal data destruction procedures.

8. Data Security

bk1947 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit Transport Layer Security (TLS) encryption for all data transmitted between your device and the Platform.
• Encryption at rest for all stored personal and financial data.
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis.
• Regular third-party security audits and penetration testing of Platform infrastructure.
• Automated intrusion detection and real-time monitoring of system access logs.
• Multi-factor authentication requirements for administrative access to data systems.

While we take every reasonable precaution, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, bk1947 will notify affected players and relevant regulatory authorities in accordance with applicable legal requirements.

9. Cookies & Tracking Technologies

bk1947 uses cookies and similar tracking technologies on the Platform to enhance functionality, maintain session security, and analyse usage patterns. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including session management and security tokens. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, display options, and previously visited game sections to improve your experience.
• Analytical Cookies: Collect anonymised data about how you interact with the Platform — including pages visited, games launched, and session durations — to help us improve our services.
• Security Cookies: Used to detect and prevent fraudulent activity, multi-accounting, and automated bot access to the Platform.

You may control non-essential cookies through your browser settings or via the cookie preference panel available on the Platform. Please note that disabling certain cookies may affect the functionality of some Platform features.

10. Your Data Rights

Subject to applicable law and any overriding regulatory obligations, you hold the following rights in relation to your personal data held by bk1947:

• Right of Access: You may request a copy of the personal data we hold about you at any time.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that override this right.
• Right to Restriction: You may request that we restrict the processing of your personal data in certain circumstances, for example where you contest the accuracy of the data.
• Right to Data Portability: Where processing is based on your consent or the performance of a contract, you may request that we provide your personal data in a structured, machine-readable format.
• Right to Object: You may object to processing of your personal data where we rely on legitimate interests as the legal basis, unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact the bk1947 support team using the details in Section 14. We will respond to all verified requests within thirty (30) calendar days. We may require identity verification before processing a data rights request.

11. Minors & Age Policy

bk1947 strictly prohibits the use of the Platform by any individual under the age of 21 years. We do not knowingly collect personal data from minors. All accounts are subject to mandatory CNIC-based age verification prior to the activation of real-money gaming features.

If bk1947 becomes aware that personal data has been collected from an individual under the age of 21, we will immediately and permanently close the associated account, securely delete all related personal data to the extent permitted by applicable legal and regulatory obligations, and report the matter to the relevant authorities where required.

If you believe that a minor has registered on the Platform or that their personal data is held by bk1947, please contact us immediately at the details provided in Section 14.

12. International Data Transfers

As an internationally licensed gaming platform serving players across Pakistan and other jurisdictions, bk1947 may transfer your personal data to countries outside your country of residence, including to countries whose data protection laws may differ from those applicable in Pakistan. Where such transfers occur, bk1947 ensures that appropriate safeguards are in place — including contractual clauses, binding corporate rules, or reliance on recognised adequacy determinations — to ensure that your data receives a standard of protection consistent with this Policy.

13. Policy Updates & Amendments

bk1947 reserves the right to amend, update, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform functionality. Where amendments are material, we will notify registered players via the email address associated with their account and by displaying a prominent notice on the Platform. The "Last Updated" date at the top of this Policy will be revised accordingly.

Your continued use of the Platform following the effective date of any amended Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed of how bk1947 protects your data.

14. Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or the manner in which bk1947 handles your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 directly through the bk1947 Platform — average response time under 5 minutes.
• Email: [email protected]

All formal data protection complaints must be submitted in writing. We will acknowledge receipt within five (5) business days and aim to resolve all complaints within thirty (30) calendar days. If you are not satisfied with our response, you may have the right to escalate your complaint to the relevant data protection authority or gaming regulator in your jurisdiction.